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North America's leader in home inspection training 605-427-2908

PROFESSIONAL HOME INSPECTION INSTITUTE
Home Inspector Training and Certification Online

Home Inspector FAQs

What makes a good home inspector?

How much money do home inspectors make?

What do home inspectors inspect?

Why should I train with PHII?

How long does the course take?

Should I join a national home inspector association?

What is errors and omissions insurance?


Policies

How do you ship course materials and tool kits?
Course materials and tool kits are shipped via UPS Ground, Fedex Ground and USPS, and typically take 5-7 business days for delivery. We ship to the U.S. and Canada.

What is the return policy?
Materials must be returned in as-new condition within 30 days of receipt. You must contact us first to obtain a return number. Returns with damaged or used items will be prorated. Refunds are credited within 7 business days of receipt of the return. Shipping and handling is not refundable.


What is your privacy policy?
The following applies solely to information collected by this web site.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Office Hours 8am - 8pm CST Mon-Fri, 9am - 1pm Sat. Call 605-427-2908


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